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FAQ Frequent questions
PRODUCTS AND ORDERS
How do I place an order?
How do I get a quote?
How can I get samples?
Can I order products that are not shown in the catalogue?
Is there a minimum order quantity?
How do I choose the ideal measures for my packaging?
What is the status of my order?
Can I order more than one product in a single delivery?
Can I order a no print packaging?
Who do I contact to submit a complaint?
ARTWORK AND TEMPLATES
I need support for creating my artwork
How do I do to upload my artwork?
How do I get the template?
Will my artwork be checked before being sent for printing?
WEBSITE AND USER ACCOUNT
I forgot my password
How do I get registered on the website?
Should I be registered in the website to place an order?
Why to subscribe to the Newsletter?
INVOICING AND PAYMENTS
What forms of payment are accepted?
Where can I find the invoice for my order?
SHIPMENT AND DELIVERY
What is your shipping time?
How much does shipping cost?
Why my order has not been delivered on the estimated date?
Where is the tracking number of my order?

YOUPACKAGING
a site from Rotografica S.r.l.
Via L. Pierobon, 58 35010 Limena (PD) - Italia

Tel: +44 2033183528
Fax: +39 049 88 40 448
E-mail: info@youpackaging.com

VAT Number 02166030284

Customer Service

Telephone
+44 2033183528

Fax: +39 049 88 40 448
E-mail: info@youpackaging.com

Our operators are available on the following days:
Monday to Friday:
from 8:00 am to 12:00 pm and from 2:00 pm to 6:00 pm

Payment Methods

Shipments

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